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Full of politics and a toxic environment

Software Engineer
Former Employee
Worked at Zendesk for 2 years
December 19, 2022
Melbourne, Victoria
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Good staff benefits, like Flexi Friday, Recharge Day, free health insurance, and an allowance for office setup, etc.

Cons

All the benefits are not worth the potential mental damage you would get at Zendesk. Politics happens every day. Even if you are comparably lower-level engineers, you would have to get involved. When you reach out, no one will actually help you; everyone's busy getting themselves clean. Zendesk HR is pathetically useless; they will do nothing but protect the higher-ups.

TLDR: If you are at Zendesk and have a bad relationship with your manager, that's the end. No one could do anything to save you.

Advice to Management

Zendesk needs to work on a set of standards for managers. AFAIK, the managers and the wars between them are what made the environment so toxic. PLUS, most of those managers do nothing all day, 0% at productivity, 100% at stopping others from being productive.

Additional Ratings

Work/Life Balance
4.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
1.0
Career Opportunities
1.0
Compensation and Benefits
5.0
Senior Management
1.0

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