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Bully managers and bad HR mar what's otherwise a good environment

Software Engineer
Former Employee
Worked at Zendesk for less than 1 year
August 26, 2018
San Francisco, California
2.0
Doesn't RecommendNeutral OutlookApproves of CEO
Pros

Catered lunch once a week.

Parties.

Nice office.

Cons

Location: Hope you like walking past poop and needles every morning!

HR protects the company: Bring up issues about your manager and they'll either forward them to the manager themselves or ignore them. Usually, they did the former.

Managers have total power: If your manager doesn't like you, you're not going to last at the company. They have total discretion to determine who gets to do what, and will assign you no work, then criticize you for doing no work.

Finally, while the non-engineering onboarding was comprehensive, the engineering onboarding was virtually nonexistent.

Advice to Management

Treat the employees who aren't managers with some respect. They work there too. If someone brings up problems with their manager, don't just forward it to the manager and ignore the employee.

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