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Needs very strong leadership as the company grows larger

Software Engineer
Current Employee
Has worked at Zendesk for less than 1 year
September 5, 2016
San Francisco, California
3.0
Doesn't RecommendPositive OutlookApproves of CEO
Pros

Opportunities to work on interesting projects.

The company has a very good culture, especially in the tech industry.

Majority of the organization provides a very well work-life balance.

The company has a solid product.

Cons

The introduction of mid-level managers is usually a sign of uncertainty in direction.

It needs very strong leadership as the company is entering the enterprise world.

The company has turned into a sales-driven company instead of an engineering-first company, which is normal to see in the enterprise world. Unfortunately, this is a tough and uncomfortable situation, especially in the engineering organization.

The office is unfortunately located in a sketchy and unfriendly neighborhood, especially for those who are not local.

Advice to Management
  • Be very careful when introducing mid-level management, as it might be very dangerous and poisonous if not put in a proper place.
  • A strong leader is not always friends or family.

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