Zendesk

This is the type of place I have wanted to work at for years. I am very happy to be working here. Here are some great things:

• They care about their people! You are taken seriously and management listens. They also give recharge Fridays once a month, which has been an enormous benefit to so many. Our teams are supportive and I feel my voice matters.

• They take digital-first seriously. They are actively improving flexible work options. It's great to know I'm at a place that won't force people to work in a fixed location.

• So many learning opportunities. If you want career growth, this is a great place to work. There are a variety of languages, frameworks, devOps, etc., that you can learn here!

• The compensation and benefits are great!

• There is quite a bit of tech debt.
• We are behind on some tech efforts.
• Getting things done can be difficult at times, with local development being difficult to set up and maintain in a good state.
• Sometimes work can feel overwhelming with so much going on, but management/team is supportive and we still work around 40 hours/week.
• Sometimes it feels like there is so much information to sort through now that the company is quite large, but they are also finding ways to make this more manageable.
• Sometimes leadership can be more transparent about company changes.

Invest in solving time-consuming efficiency issues with software development. A lot of time is lost trying to make things work and debug them.

The smoother our development environment is, the more time we can spend bringing value to the company.

Also, always be as transparent as possible.