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Bad management and toxic culture

Senior Software Engineer
Current Employee
Has worked at Zillow for less than 1 year
July 16, 2020
San Francisco, California
1.0
Doesn't RecommendNegative OutlookNo CEO Opinion
Pros

Good pay and benefits, a modern tech stack in some teams (still a lot of legacy code), free snacks, and used to be free lunch on Fridays only.

Cons

Politics and nepotism; nothing is based on performance and what you deliver. It’s based on perception, lies, and backstabbing. Everyone is stepping over each other.

Chaotic, always doing unuseful reorganizations.

Respect for differences and diversity are non-existent except on the surface.

No clear roadmap or direction from management or product managers, especially with the Zillow Offer business. If you are looking to build and support a great product, then this is not the right place for you.

Biased, incompetent, and insecure middle management who lack integrity. They work to protect themselves and not those under them, and don't care about their careers. HR knows about that.

Turnover is high; a lot of tech people are leaving.

Lack of innovation on the tech side.

Discretionary time off is not really used. Your manager tells you to have limited days that you can take every year (2-4 weeks), so it's more like PTO.

Cost-cutting everywhere, even before COVID-19.

Advice to Management

Try to care more about people. Look closely at what your management actually does versus what Zillow core values are, and hold them accountable.

Please try to hire good leaders and managers with integrity who have experience in building great teams with a collaborative and inclusive culture, and fix or get rid of the current managers who created a toxic culture.

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