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No career growth or culture. Probably looking to sell the company at this point

Engineer Manager
Current Employee
Has worked at Zoom for 6 years
September 11, 2024
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Company offers remote work, at least for now.

Offers RSUs and good work-life balance depending on the team. Nice to work for a company that has a household name.

Cons

The biggest draw for Zoom over the years was the great culture, hence why it was Glassdoor's top company to work for. However, the culture is terrible now (1 Star), which is why you don't see it as a top company on Glassdoor or anywhere anymore.

Leadership doesn't care about culture. They offer cheap pins and discounts to the store, which used to be free for everyone.

No real perks to brag about. They claim to have $7 billion in cash but offer no real perks that they used to.

The company is not organized, and there is no real strategy or process. It's always "get this done by a certain deadline."

No 401k match.

The stock is tied to your total compensation, which has decreased tremendously over the years. A lot of people lost hundreds of thousands of dollars, if not millions, because the leadership team is uninspiring and lacks competence.

There is no CMO or Marketing org. All marketing has to be approved by the CEO, but he lacks a vision, hence why common people still don't know that you can use Zoom to chat with each other.

AI is not going to save Zoom. It's actually costing Zoom more to run AI, but we keep incorporating simple AI features that cost and fire employees because of it. Zoom stock has suffered even if it did have AI in it because investors don't care.

The company All Hands is a snooze fest. It used to be energizing, but all they talk about is AI. People can read between the lines that the All Hands is more of a sales pitch to investors rather than a time to inspire employees.

Zoom is ignoring its bread and butter, which is Communications, whether it be Video, Chat, Audio, etc. We relied on the pandemic boom and haven't made much traction yet.

Advice to Management

Be transparent about what's going on. There is zero trust between employees and management, as well.

We feel we've been lied to over and over again.

Eric, the CEO, does not need to do everything. He needs to hire qualified leaders and hold them accountable.

Additional Ratings

Work/Life Balance
3.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
1.0
Career Opportunities
1.0
Compensation and Benefits
2.0
Senior Management
1.0

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