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Experience of working for Zoom

Software Engineer
Current Employee
Has worked at Zoom for 6 years
February 21, 2022
Hangzhou, Zhejiang
4.0
RecommendsPositive OutlookApproves of CEO
Pros

Good company culture and employee care.

  1. Zoom is a good company in China without vicious oppression and meaningless overtime work, much better than other Chinese local internet companies.
  2. Eric does care about employees and offers a lot of vacations and benefits.
  3. Employees are allowed to speak up, and managers will consider proposals if they are reasonable and positive.
Cons
  1. Engineers take on too many roles and responsibilities, including product designing (PMs should think more and do more) and test case work (QAs should do it).

The intention is to allow engineers to be responsible for code quality, but it does not deliver them happiness.

  1. PMs just offer stories with rough descriptions but no regular PRDs instead.

  2. Requirements are always changing; the feature that just went online will be overturned next month.

Advice to Management
  1. If engineers need to take more responsibilities, they should also have more power to make decisions.
  2. Management of the middle level may need to improve to undertake this bigger crew.

Additional Ratings

Work/Life Balance
4.0
Culture and Values
5.0
Diversity, Equity, and Inclusion
4.0
Career Opportunities
5.0
Compensation and Benefits
5.0
Senior Management
3.0

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