Abbott, a leading global healthcare company with over 114,000 employees serving more than 160 countries, is seeking a Field Service Automation Engineer for their diagnostics division. This remote position, based in Los Angeles, CA, offers an exciting opportunity to work at the intersection of healthcare and automation technology.
The role focuses on providing crucial technical support and maintaining automation systems for Abbott's diagnostic equipment. As the primary point of contact for automation accounts, you'll handle both technical support and customer experience aspects, working to increase customer loyalty and drive value expansion. The position requires a blend of technical expertise and customer service skills, with responsibilities ranging from troubleshooting complex systems to training customers on equipment usage.
This is an excellent opportunity for someone with a technical background who enjoys hands-on problem-solving and customer interaction. The position offers significant growth potential within a company consistently recognized as one of the best places to work globally. Abbott provides comprehensive benefits including free medical coverage (with wellness assessment completion), strong retirement benefits, and innovative education support programs like Freedom 2 Save and FreeU.
The role requires 75% travel and is ideal for candidates who thrive in a dynamic environment, combining technical expertise with strong customer relationship skills. You'll be part of a company at the forefront of healthcare innovation, making a real difference in people's lives while building a rewarding career. Abbott's commitment to employee development, work-life balance, and inclusive culture makes this an attractive opportunity for professionals looking to grow in the healthcare technology sector.