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Application Engineer II

Global technology company specializing in e-commerce, cloud computing, digital streaming, and artificial intelligence.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS
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Description For Application Engineer II

Join Amazon's innovative Kindle Engineering Support team as an Application Engineer II, where you'll provide crucial tier 3/4 production engineering support for the Kindle digital product family. This role combines hands-on technical support with development opportunities, requiring expertise in multiple programming languages including Python, Java, and shell scripting. You'll be responsible for troubleshooting complex issues, developing maintenance tools, and coordinating with multiple teams to ensure smooth operations. The position offers the chance to work with world-class software and contribute to Amazon's newest innovations. You'll be involved in software deployment, system reporting, and maintaining service level agreements while building a comprehensive knowledge base. This role is perfect for engineers who thrive in a fast-paced environment, enjoy problem-solving, and want to make a direct impact on Amazon's digital products. The position requires quick learning ability and skill in handling multiple concurrent tasks. Working at Amazon means joining one of the world's leading technology companies, with opportunities to grow and develop your career while working on products used by millions of customers worldwide.

Last updated 3 months ago

Responsibilities For Application Engineer II

  • Provide tier 3/4 production engineering support for Kindle digital product family
  • Work on operations and maintenance driven coding projects
  • Software deployment support in staging and production environments
  • Develop tools to aid operations and maintenance
  • System and Support status reporting
  • Ownership of digital products or components
  • Customer notification and workflow coordination
  • Work with multiple teams for support issues and knowledge base creation

Requirements For Application Engineer II

Python
Java
Linux
  • 2+ years of software development or technical support experience
  • Bachelor's degree in engineering or equivalent
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages

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