Application Engineer, RBS

Retail Business Services (RBS) at Amazon is seeking an experienced Application Engineer to join their team. This role supports Amazon's Retail business growth worldwide through selection management, defect elimination, and operational process support. The tech team develops automation leveraging Machine/Deep Learning to scale execution of complex tasks.

As an Application Engineer, you'll act as a technical lead and subject matter expert, leading multi-team projects and resolving complex support issues. You'll work on improving operational efficiency through SLAs, metrics, and monitoring, while designing and developing high-performing applications. The role requires strong debugging skills, database knowledge, and excellent communication abilities.

The team values work-life harmony and provides strong mentorship opportunities. You'll have access to learning resources through O'Reilly and support for AWS/ML certifications. The environment encourages knowledge sharing through casual coffee chats with Principal & Senior Engineers.

Key responsibilities include leading support activities, developing automated solutions, mentoring junior engineers, and participating in on-call support. You'll work with cross-functional teams and contribute to improving support processes across Amazon.

The ideal candidate brings 5+ years of software development or technical support experience, strong understanding of software principles, and expertise in database management systems. Experience with cloud technologies and distributed applications is a plus.

Join a team that believes in "Work Hard. Have Fun. Make History" and focuses on delivering exceptional customer experiences through innovative technical solutions. Whether you excel in deep domain expertise, incident management, or methodical improvement, there's a place for you in this dynamic team.