Retail Business Services (RBS) is a crucial division of Amazon that supports the company's worldwide retail business growth through three primary functions: Selection (sourcing and enriching ASINs), Defect Elimination (resolving supply chain issues), and operational process support. The tech team specializes in developing automation solutions using Machine/Deep Learning to scale complex tasks that typically require human cognitive skills.
As an Application Engineer in RBS, you'll join a team that values work-life harmony and maintains a strong focus on learning and development. The role offers various opportunities whether you excel in deep domain expertise, multi-tasking, process improvement, or focused coding. The team culture emphasizes accountability, customer success, and continuous improvement.
The position requires a technical leader who can serve as a subject matter expert for multiple services. You'll be responsible for leading large multi-team projects, resolving complex support issues, and driving operational efficiency improvements. The role involves designing high-performing applications, mentoring team members, and maintaining critical on-call support responsibilities.
Working at Amazon RBS offers unique advantages: access to cutting-edge technology, opportunity to work on large-scale systems, and the chance to impact millions of customers worldwide. The team provides comprehensive support for new members through mentorship, code reviews, and regular interactions with senior engineers. Professional development is encouraged through online learning platforms and AWS/ML certifications.
This role is perfect for someone who combines technical expertise with leadership abilities, enjoys solving complex problems, and wants to contribute to Amazon's retail technology infrastructure. You'll be part of a team that values innovation, customer obsession, and technical excellence while maintaining a healthy work-life balance.