Application Engineer, RBS

Retail Business Services (RBS) at Amazon is seeking an experienced Application Engineer to join their team. This role supports Amazon's Retail business growth worldwide through selection management, defect elimination, and operational process support. The tech team develops automation leveraging Machine/Deep Learning to scale execution of complex tasks.

As an Application Engineer, you'll act as a technical lead and subject matter expert, leading large multi-team projects and resolving complex support issues. You'll work on improving operational efficiency through SLAs, metrics, and monitoring, while also designing and developing high-performing applications. The role involves significant mentorship responsibilities and requires strong technical expertise in software development, debugging, and database management.

The team values work-life harmony and provides strong support for new members through mentorship, code reviews, and professional development opportunities. You'll have access to training through O'Reilly platform and support for AWS/ML certifications. The environment encourages knowledge sharing and continuous learning.

Key responsibilities include leading technical support initiatives, developing complex applications, mentoring team members, and participating in on-call support. You'll work closely with development teams to establish and improve service support while maintaining strong communication with stakeholders and clients.

This is an excellent opportunity for experienced engineers who want to make a significant impact in Amazon's retail technology ecosystem while growing their technical and leadership skills in a supportive environment.