Retail Business Services (RBS) is a crucial division of Amazon that supports the company's worldwide retail business growth through three core functions: Selection (sourcing and enriching ASINs), Defect Elimination (resolving supply chain issues), and operational process support. The tech team develops automation solutions using Machine/Deep Learning to scale complex tasks that typically require human cognitive skills.
As an Application Engineer in the RBS Tech team, you'll play a vital role in maintaining and improving Amazon's catalog accuracy and customer experience. The position offers diverse opportunities for both technical depth and breadth, whether you prefer focusing deeply on specific domains or managing multiple concurrent tasks.
The role combines hands-on development with operational support, requiring strong problem-solving skills and customer focus. You'll work in a challenging environment where the team takes pride in tackling complex issues and continuously improving systems and processes. The position involves close collaboration with business teams, technical implementation, and on-call support responsibilities.
This is an excellent opportunity for someone who enjoys both technical challenges and business impact, working in a fast-paced environment where you can directly influence customer experience and operational efficiency. The role offers exposure to Amazon's vast retail technology ecosystem while working on solutions that scale globally.