Business Intelligence Engineer II, Ring/Blink Customer Service Engineering Services

Join Ring & Blink's Customer Service Engineering Services team as a Business Intelligence Engineer II, where you'll play a crucial role in transforming data into actionable insights. This position offers an exciting opportunity to architect and build next-generation data warehouse solutions while developing AI-powered dashboards that drive business decisions.

As a key member of the CS Engineering Services team, you'll work at the intersection of traditional business intelligence and advanced technology, utilizing cutting-edge AWS services and machine learning tools. The role combines strategic thinking with hands-on technical work, allowing you to impact millions of customers through data-driven solutions.

You'll lead initiatives to modernize data warehouse architecture, implement robust data quality frameworks, and develop sophisticated ETL pipelines that integrate data from multiple sources including Salesforce, AWS services, and third-party applications. Working alongside software engineers, BI specialists, and data scientists, you'll contribute to a culture that emphasizes rapid prototyping, creative problem-solving, and continuous learning.

The position offers competitive compensation ranging from $89,600 to $185,000 based on location and experience, plus comprehensive benefits. You'll be part of a team that powers customer service operations for major Amazon brands while having the opportunity to work with advanced technologies and contribute to innovative solutions that enhance customer experience.

This role is ideal for someone who combines strong technical skills in data engineering and business intelligence with a strategic mindset and passion for delivering impactful solutions. You'll have the opportunity to shape the future of customer service analytics while working with a talented team in a dynamic, fast-paced environment.