Cloud Support Engineer

AWS Cloud Support Engineer (CSE) is a dynamic role focused on providing technical support for AWS services customers. The position involves troubleshooting, debugging, and offering general guidance across various AWS service profiles including Computing (Linux/Windows), Networking, Security, Storage & CDN, Developer & Mobile Services, and Database/Analytics.

As a CSE, you'll work with world-class engineers globally, leveraging AWS's cutting-edge technologies to solve complex customer challenges. The role offers extensive exposure to multiple layers of technology, from networking to OS and application levels, providing an excellent opportunity to develop into a Full Stack Engineer.

The team operates on a follow-the-sun model, ensuring excellent work-life balance. You'll have the opportunity to learn the latest AWS technologies while working with advanced use cases from leading global companies. The position offers significant growth potential through hands-on experience with cloud technologies and collaboration with top technical talent worldwide.

AWS values diversity and maintains an inclusive team culture with various employee resource groups and regular learning opportunities. The company emphasizes work-life harmony and provides flexible working arrangements. Career development is supported through mentorship programs and knowledge-sharing initiatives.

The role combines technical problem-solving with customer service, requiring both strong technical skills and excellent communication abilities. You'll be part of AWS's mission to innovate in cloud computing while contributing to customer success and technological advancement.