Cloud Support Engineer Intern, Support Engineering

Amazon Web Services (AWS) is seeking talented Cloud Support Engineer Interns to join their Support Engineering team in New Zealand. This is a full-time 12-week internship position running from Dec to Feb 2026, offering a unique opportunity to work with the world's leading cloud platform. As an intern, you'll be at the forefront of cloud technology, working with leading companies and directly with Amazon's engineering teams.

The role involves providing technical solutions to global customers building mission-critical applications on AWS cloud services. You'll be responsible for solving customer cases through various channels, applying advanced troubleshooting techniques, and working on complex issues that may span multiple AWS services. The position offers strong training and development opportunities with guidance from managers and both local and global mentors.

Key technical areas include cloud computing, databases, networking (DNS, TCP/IP, HTTP), operating systems (Linux/Windows), virtualization, security, storage, and developer services. You'll have the chance to contribute to process improvements, create technical documentation, and work on tools/scripts to enhance team efficiency.

This internship is perfect for students passionate about cloud computing who enjoy solving complex technical challenges and working directly with customers. You'll be surrounded by smart, passionate professionals who believe world-class support is crucial to customer success. The role offers excellent exposure to cutting-edge cloud technologies and the opportunity to make a real impact at AWS.