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DevOps Engineer-II, JP-CP

Global technology company specializing in e-commerce, cloud computing, and digital streaming services.
DevOps
Mid-Level Software Engineer
In-Person
2+ years of experience
Enterprise SaaS · Finance
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Description For DevOps Engineer-II, JP-CP

Join Amazon Payments in Japan (JPP) as a DevOps Engineer-II, where you'll tackle complex technical challenges in a dynamic environment. This role offers an exciting opportunity to work with diverse customers worldwide while managing payments for JP Stores business. You'll be part of a team handling payment acceptance, COP, and customer experience for both credit cards and non-card payments, including Amazon branded payment products.

As a DevOps Engineer, you'll be responsible for maintaining system reliability, implementing monitoring solutions, and ensuring operational excellence. You'll collaborate with multiple teams, leveraging your technical expertise to resolve complex issues and drive improvements across services and platforms. The role requires strong troubleshooting skills and the ability to work in a fast-paced environment.

You'll have the opportunity to work with cutting-edge technologies and contribute to the success of Amazon's payment systems in Japan. The position offers exposure to various payment instruments, including co-branded Credit Cards, Shop with Points, and Gift Cards. You'll be instrumental in maintaining and improving the reliability of these critical payment services.

This role is perfect for someone who enjoys technical challenges, has a passion for operational excellence, and wants to make a significant impact on Amazon's payment infrastructure. You'll be working with a talented team of professionals, contributing to the success of one of the world's leading e-commerce platforms while developing your skills in a supportive and innovative environment.

Last updated 6 months ago

Responsibilities For DevOps Engineer-II, JP-CP

  • Maintain SLAs through implementation of proactive issue detection and reporting
  • Setup and configure monitors to prevent prolonged outages
  • Write and review support procedures, system documentation, and issue tracking entries
  • Work across multiple teams to resolve issues
  • Improve customer experience by resolving issues completely and timely
  • Drive others to discover and resolve root causes
  • Communicate clearly both verbally and in writing
  • Evaluate and implement new technologies
  • Collaborate with peers and senior leaders to define operational excellence standards

Requirements For DevOps Engineer-II, JP-CP

Linux
  • 2+ years of software development or technical support experience
  • Bachelor's degree in engineering or equivalent
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Strong aptitude for trouble shooting and problem solving

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