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Engineering Operations Technician

World's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and innovation.
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
Enterprise SaaS · Cloud
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Description For Engineering Operations Technician

AWS Infrastructure Services is at the heart of Amazon's cloud operations, responsible for the design, planning, delivery, and operation of all AWS global infrastructure. This role is crucial in maintaining AWS's vast network of data centers, ensuring the continuous operation of servers, storage, networking, power, and cooling equipment. As an Engineering Operations Technician, you'll join a diverse team working on challenging infrastructure problems that directly impact millions of AWS customers worldwide.

The position offers a unique opportunity to work in some of the world's most sophisticated and secure data centers. You'll be part of a team that maintains critical infrastructure systems, ensuring 99.999% uptime for the world's largest cloud computing portfolio. The role involves hands-on work with cutting-edge technology, including rack installations, facility management, and infrastructure maintenance.

Working at AWS means joining a culture that values innovation, customer obsession, and continuous learning. The company promotes work-life harmony and embraces diversity through various employee-led affinity groups and inclusive practices. You'll have access to extensive knowledge-sharing resources, mentorship opportunities, and career development programs.

The ideal candidate will thrive in a fast-paced environment, demonstrate strong technical aptitude, and share AWS's commitment to operational excellence. You'll work alongside industry experts, contribute to critical infrastructure operations, and play a vital role in maintaining the backbone of cloud computing services that power businesses worldwide.

This position offers the opportunity to be part of Amazon's mission to be Earth's most customer-centric company while working with some of the most advanced data center technologies in the industry. The role combines technical challenges with professional growth opportunities in a supportive, diverse, and innovative environment.

Last updated 7 months ago

Responsibilities For Engineering Operations Technician

  • Assist in troubleshooting facility and rack-level events within internal SLAs
  • Perform rack installs, rack decommissioning, operational readings and facility management
  • Provide key performance indicators to senior engineers
  • Manage on-site contractors, sub-contractors and vendors
  • Monitor maintenance and operations of electrical, mechanical, and fire/life safety equipment
  • Maintain data center critical infrastructure equipment ensuring 99.999% up-time
  • Support multiple locations/sites as needed

Requirements For Engineering Operations Technician

Linux
  • 1+ years of electrical or mechanical experience, or data center/mission critical facilities experience
  • High school or equivalent diploma
  • Ability to lift up to 39 pounds independently
  • Ability to work in rotating 12-hour shifts
  • Physical ability to walk, stoop, kneel, crouch, climb stairs
  • Ability to work in multiple locations

Benefits For Engineering Operations Technician

Medical Insurance
Dental Insurance
Vision Insurance
  • Flexible work schedule
  • Career development opportunities
  • Inclusive workplace culture
  • Knowledge-sharing and mentorship programs
  • Employee-led affinity groups

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