Process Engineer - Technology, Selling Partner Support Experience (SPSE)

Amazon's Selling Partner Support Experience (SPSE) team is seeking a Process Engineer to join their dynamic organization focused on supporting third-party sellers on Amazon's marketplace. This role combines technical expertise with process optimization to enhance the seller support experience. The team serves over a million merchants, vendors, and brand owners, making it one of Amazon's fastest-growing business segments.

As a Process Engineer, you'll be at the intersection of technology and business operations, responsible for designing and implementing automated workflows that streamline seller support processes. You'll work with cutting-edge BPMN technology to create self-service software products, collaborating with cross-functional teams including product managers, software engineers, and business analysts.

The role offers an opportunity to directly impact Amazon's seller ecosystem, which is crucial to the company's strategy of offering customers the largest product selection at competitive prices. You'll be responsible for analyzing operational processes, developing technical solutions, and continuously improving the systems that support Amazon's global seller community.

Key technical aspects include working with various programming languages, markup languages, and Amazon's proprietary BPMN tools. You'll be involved in the entire product development lifecycle, from requirements gathering to implementation and optimization. The position requires a blend of technical skills, business acumen, and process improvement expertise.

The team culture emphasizes collaboration, mentorship, and maintaining a balance between productivity and enjoyment. You'll be part of an organization dedicated to streamlining support experiences while working on challenging problems that directly impact Amazon's business growth and seller success.

This role offers competitive compensation including base pay ranging from $65,700 to $164,800 depending on location, plus additional benefits such as equity, sign-on payments, and comprehensive medical coverage. It's an excellent opportunity for someone passionate about process automation and technology who wants to make a significant impact at one of the world's leading technology companies.