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Product Support Engineer - Perception, Prime Air

Global technology company leading in e-commerce, cloud computing, digital streaming, and artificial intelligence.
$89,200 - $185,000
Machine Learning
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
AI · Robotics

Job Description

Amazon Prime Air is seeking an experienced Product Support Engineer to join their Perception team, focusing on the deployment of hardware and software functionality within their perception system. This role combines expertise in computer vision, sensor fusion, and machine learning to drive innovation in drone delivery technology. The position requires strong troubleshooting capabilities and the ability to work within constrained design spaces. As part of Amazon's cutting-edge Prime Air team, you'll collaborate across engineering, manufacturing, and operational functions to drive efficient delivery solutions and transform complex problems into straightforward solutions. The role offers competitive compensation ranging from $89,200 to $185,000 depending on location, plus equity and comprehensive benefits. This is an opportunity to work on groundbreaking technology that directly impacts Amazon's future in autonomous delivery systems. The ideal candidate will bring technical expertise in perception systems, strong problem-solving skills, and the ability to work effectively across teams to drive innovation in drone technology. Working at Amazon means joining a culture that embraces differences and is committed to furthering diversity and inclusion, while working on technology that will shape the future of delivery.

Last updated 20 days ago

Responsibilities For Product Support Engineer - Perception, Prime Air

  • Drive delivery of critical engineering feedback and design improvements for Prime Air drones
  • Own and drive triage of issues that occur in the field
  • Partner with quality and design engineering teams to close feedback loops
  • Engage with customer teams to understand opportunities for process improvement
  • Work with other engineers to find innovative solutions within fixed design space

Requirements For Product Support Engineer - Perception, Prime Air

Python
Java
Rust
  • Bachelor's degree or above in computer science, computer engineering, or related field
  • 2+ years of systems development experience
  • Experience in automating, deploying, and supporting infrastructure
  • Experience programming with Python, Ruby, Golang, Java, C++, C#, Rust
  • Strong background in computer vision, sensor fusion, or machine learning applications
  • Experience developing system architecture for perception systems in robotics, autonomous vehicles, or aerospace applications

Benefits For Product Support Engineer - Perception, Prime Air

Medical Insurance
401k
  • Medical, financial, and other benefits
  • Competitive base pay
  • Equity compensation
  • Sign-on payments

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