Software Dev Engineer, Amazon Connect

Amazon Connect is a revolutionary cloud-based contact center service within AWS Solutions that transforms how businesses deliver customer service experiences. Built on Amazon's decade-long internal development, this service enables rapid deployment of cloud contact centers leveraging AI and AWS services like Amazon Lex, Polly, Lambda, S3, and Kinesis.

As a Software Development Engineer on the team, you'll be instrumental in shaping the future of cloud-based contact centers. You'll work on complex engineering challenges, developing scalable solutions that directly impact millions of customers worldwide. The role offers a unique opportunity to join a fast-growing business post-launch and influence both technology and product direction.

The team culture emphasizes work-life harmony, continuous learning, and inclusive collaboration. You'll be working with cutting-edge technologies across the stack, including modern web frameworks, SOA, NoSQL databases, AI/ML, and big data solutions. The position requires strong computer science fundamentals and hands-on industry experience.

Amazon Web Services (AWS) is the world's leading cloud platform, pioneering cloud computing and consistently innovating. The role offers comprehensive benefits, flexible work arrangements, and strong career growth opportunities through mentorship and knowledge-sharing initiatives. You'll be part of a diverse team that values unique perspectives and fosters an inclusive environment where everyone can contribute to building solutions that serve millions of customers globally.