Software Dev Engineer - Amazon Connect, Amazon Connect - Identity Management and Access Control

Amazon Connect is a cloud-based contact center service within AWS Solutions that enables businesses to deliver engaging customer service experiences. This role involves developing next-generation contact center technology, leveraging AI, GenAI, and AWS services like Amazon Lex, Polly, Lambda, S3, and Kinesis. As a Software Development Engineer, you'll be part of a fast-growing business, helping shape both technology and product development. The position offers the opportunity to work with a diverse, inclusive team focused on customer needs while solving complex engineering challenges.

The ideal candidate will thrive in an environment that values customer focus, innovation, and work-life harmony. You'll be working with a talented team that builds scalable solutions while maintaining a healthy work-life balance. The role requires strong computer science fundamentals and practical industry experience across the technology stack.

Key aspects of the role include:

• End-to-end code ownership from design to production
• Collaboration with senior technical leaders
• Working with modern technologies including web, SOA, NoSQL, AI/ML
• Contributing to a service used by millions of customers
• Participating in a diverse and inclusive team culture

The position offers comprehensive benefits including competitive salary, medical coverage, 401k, flexible work arrangements, and career development opportunities. Amazon values diverse experiences and encourages applications from candidates with non-traditional backgrounds.