Software Development Engineer II, Amazon Connect

As part of the AWS Solutions organization, Amazon Connect is a highly disruptive cloud-based contact center enabling businesses to deliver engaging customer service experiences. The role involves:

• Working on Amazon Connect, a cloud-based contact center service built on Amazon's decade of experience
• Developing scalable and resilient systems for the next generation contact center
• Leveraging AI, ML, and AWS services like Amazon Lex, Polly, Lambda, S3, and Kinesis
• Building solutions that will impact millions of users daily
• Working end-to-end from requirements to development
• Collaborating with senior technical leaders across AWS
• Contributing to a fast-growing business that's transforming the contact center industry

The position offers:

• Opportunity to shape technology in a rapidly growing service
• Work on complex engineering and algorithmic problems
• Chance to innovate with modern web, SOA, databases, AI, ML, and Big Data
• Flexible work arrangements promoting work-life harmony
• Access to mentorship and career development resources
• Inclusive team culture with employee-led affinity groups
• Comprehensive benefits and competitive compensation

Join a diverse team working on cutting-edge cloud technology while making a significant impact on how businesses interact with their customers worldwide.