Sr. Application Engineer, Alexa Excellence

Alexa Excellence's Application Support Team (AXES) is seeking a Senior Application Engineer to join their central defense team against large-scale incidents. This role combines incident management with operational excellence across the Alexa organization. As a key member of AXES, you'll be at the forefront of maintaining Alexa's reliability and performance, working with cutting-edge technologies and pushing boundaries of existing systems.

The position offers unique exposure to all aspects of Alexa and Amazon, as AXES serves as a central support hub for the entire Alexa organization. You'll be responsible for managing critical incidents, developing innovative solutions, and sharing best practices across teams. The role requires strong technical expertise in Unix/Linux systems, modern programming languages, and distributed applications.

Working at Amazon, you'll be part of a team that values operational excellence and continuous innovation. The position offers the opportunity to work with world-class engineers, tackle complex technical challenges at scale, and directly impact Alexa's performance and reliability. Your contributions will help shape the future of one of Amazon's most innovative products while working in a collaborative, fast-paced environment.

This is an ideal role for someone who thrives in incident management, has a passion for operational excellence, and wants to make a significant impact on a global scale. You'll have the opportunity to build solutions that not only solve immediate problems but also benefit multiple Alexa service teams, contributing to the overall improvement of the Alexa ecosystem.