Sr. Business Intelligence Engineer, Kuiper Global Customer Operations

Project Kuiper is Amazon's ambitious initiative to revolutionize global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). As a Sr. Business Intelligence Engineer for the Kuiper Global Customer Operations team, you'll play a crucial role in building analytics across Kuiper's global Customer Service and Field Operations organizations.

The position involves immersing yourself in all aspects of Kuiper customer operations, becoming a trusted partner to stakeholders by delivering data-driven insights based on deep business understanding. You'll be responsible for building and managing data infrastructure, developing analytics products, simplifying data access, and enabling self-service insights.

Your work will directly impact Kuiper's mission to bring fast, affordable broadband to unserved and underserved communities worldwide. Through sophisticated tooling, automation, data analysis, and statistical modeling, you'll create solutions to continuously measure KPIs and empower Kuiper's operations teams to improve customer experience and drive efficiency.

The role requires a passionate individual who can proactively drive data-based decision making and has a natural curiosity for learning about the business. You'll work within the Global Customer Operations team, part of the Worldwide Consumer organization, responsible for launching and operating Kuiper services globally through multiple distribution channels.

This position offers a competitive salary range of $117,300 to $202,800 per year, depending on location, plus comprehensive benefits including medical coverage and 401k. The role requires U.S. citizenship or permanent residency due to export control regulations. You'll be based in Bellevue, WA, working with cutting-edge technology in a mission-driven environment focused on bridging the global digital divide.