Sr. Product Support Engineer, Amazon Prime Air

Amazon Prime Air is at the forefront of innovative delivery solutions, working to revolutionize how items are delivered to customers quickly, cost-effectively, and safely in less than an hour. As a Sr. Product Support Engineer, you'll join a team of scientists, engineers, aerospace professionals, and futurists working on cutting-edge drone delivery technology. The role combines hardware and software expertise to support Prime Air's critical programs.

You'll be responsible for driving the deployment of hardware and software functionality, investigating complex issues, and designing ground support equipment. The position requires strong troubleshooting capabilities and the ability to innovate within constraints. You'll work across multiple disciplines, collaborating with engineering, manufacturing, and operational teams to ensure efficient delivery systems.

This is an opportunity to make history with Amazon Prime Air while working on state-of-the-art technologies to solve real-world delivery challenges. The role offers competitive compensation ranging from $128,600 to $213,600 based on location, plus equity and comprehensive benefits. You'll be part of Amazon's culture of innovation, working on technology that directly benefits customers through faster, safer delivery methods.

The ideal candidate will possess exceptional problem-solving skills, strong regulatory understanding, and the ability to translate operational lessons into improved requirements. This role requires excellent communication skills to build trust and drive alignment across both design and operations spaces. Join Amazon Prime Air to work hard, have fun, and make history in the future of delivery technology.