Support Engineer, Amazon Payment Services

Join Amazon Payment Services team to develop next-generation payment products for MENA's fastest-growing e-commerce ecosystem. As a Support Engineer, you'll be part of a talented technical team building innovative world-class experiences for millions of Amazon customers. The role combines DevOps, infrastructure management, and technical support to ensure smooth operation of payment services across the MENA region.

The position offers an exciting opportunity to work with cutting-edge AWS technologies while supporting a critical financial services platform. You'll be responsible for developing automation tools, maintaining configurations, monitoring service health, and implementing recovery solutions. The role requires both technical depth in software development and breadth in systems troubleshooting.

Amazon Payment Services serves as the trusted payment network for Arabic-speaking countries and surrounding regions, enabling secure online transactions through popular payment methods. The team operates across major markets in the GCC & Levant countries, including UAE, Egypt, Saudi Arabia, Lebanon, Jordan and Qatar.

This role is perfect for someone who enjoys solving complex technical problems in an entrepreneurial environment while working on systems that directly impact millions of customers' ability to transact online safely. You'll collaborate with multiple teams to build and maintain the infrastructure that powers MENA's digital payments ecosystem.