Support Engineer, Chronicle

Amazon's Chronicle team within Selling Partner Services is seeking a Support Engineer to join their high-performance team working on the Turismo product suite, powered by Ripple, a PrestoDB-based query engine. This role combines software development and technical support to maintain and enhance systems that process massive amounts of retail business data.

The position offers an opportunity to work with petabytes of data from various sources, supporting a platform that serves 15k+ users globally and processes over 2M queries per week. You'll be responsible for building and maintaining systems that secure and govern data end-to-end, including access control, data quality tracking, dataset cataloging, and usage auditing.

As part of Amazon's retail business teams, you'll contribute to the technology that enables Amazon to offer the Earth's biggest selection while maintaining competitive prices. The role involves working with cutting-edge AWS technologies, solving complex scalability challenges, and collaborating with a diverse team including Product Managers, UX designers, TPMs, SDEs, DEs, and Data Scientists.

This is an excellent opportunity for engineers who want to impact Amazon's retail business directly, working in an iterative, fast-paced environment where innovation is encouraged. The team has built a strong reputation for delivering results and regularly researches new technologies to enhance scalability.

The role combines technical expertise with business impact, offering the chance to work on systems critical to Amazon's continued profitability and growth. You'll be part of a successful team that values creativity, technical excellence, and the ability to dive deep into data-driven solutions.