Support Engineer III, Global Store

Global technology company leading in e-commerce, cloud computing, and digital innovation
$90,000 - $150,000
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS
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Description For Support Engineer III, Global Store

Amazon is seeking a Support Engineer III for their Global Store team to play a crucial role in leveraging and developing technologies across various platforms. This position combines technical support and development responsibilities, focusing on enhancing global collaboration and operational efficiency. The role involves working with business teams to provide technical solutions and support for existing applications while implementing improvements.

The ideal candidate will be responsible for maintaining and developing solutions across multiple technology stacks, including SQL, Java, .NET, C#, Perl, and Python. They will work with enterprise-level applications and SaaS platforms, requiring both technical expertise and strong problem-solving abilities. The position offers the opportunity to work with modern technologies and contribute to large-scale systems that impact global operations.

This role is perfect for someone who thrives in a fast-paced environment and enjoys tackling complex technical challenges. The position requires a balance of technical skills and business acumen, as you'll be working directly with business teams to understand and meet their needs. You'll be part of a dynamic team that values innovation and customer experience, with the opportunity to work on various technologies and platforms.

The role offers exposure to enterprise-scale applications and the chance to work with diverse technologies. You'll be contributing to critical business operations while developing your technical and professional skills in a supportive environment that encourages innovation and problem-solving.

Last updated 3 months ago

Responsibilities For Support Engineer III, Global Store

  • Support and develop technologies to increase global collaboration and efficiency
  • Work directly with business teams to solve support needs
  • Implement and maintain solutions
  • Support enterprise-wide implementations of Web Applications/SaaS applications
  • Collaborate with technical teams to ensure effective design
  • Maintain and integrate with existing tools like Laserfiche ECM, Concur, and other in-house applications

Requirements For Support Engineer III, Global Store

Java
Python
Linux
  • 2+ years of software development or technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages
  • Strong written and oral communication skills
  • Ability to learn technical concepts quickly
  • Ability to work with minimum supervision

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