Support Engineer IV, REALM, REALM

Amazon's REALM Team in Hyderabad is seeking a skilled System Dev Engineer/DevOps professional to join their dynamic transportation technology division. This role serves as the first line of defense for production software applications, managing over 100+ different services in Amazon Transportation Technology.

As a Support Engineer IV, you'll be at the forefront of maintaining and optimizing critical transportation systems that directly impact Amazon's customers. The position demands quick learning ability and expertise in handling multiple concurrent tasks. You'll be responsible for troubleshooting complex production issues, often requiring coordination across Development, Operations, and IT Support teams.

The role combines hands-on technical work with strategic system improvement. You'll be working with various programming languages including Perl, Ruby, and Java, performing SQL queries, and developing monitoring solutions. Key responsibilities include proactive problem identification, implementing preventive measures, and ensuring system reliability.

This position offers an opportunity to work with Amazon's cutting-edge transportation technology stack, allowing you to impact global operations. You'll collaborate with development teams on corporate and divisional software projects, contribute to system enhancements, and drive automation initiatives.

The ideal candidate should possess strong analytical skills, superior communication abilities, and thrive in a fast-paced environment. You'll need to demonstrate excellent judgment in prioritizing tasks and maintaining professional composure under pressure. This role provides an excellent opportunity to work with distributed systems at scale while contributing to Amazon's world-class transportation network.

If you're passionate about solving complex technical challenges, have a strong background in DevOps or system engineering, and want to make a significant impact on Amazon's global transportation systems, this role offers an exciting career opportunity with one of the world's leading technology companies.