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Support Engineer, TFS AUTOM onboarding team

A global technology and e-commerce company that leads in various sectors including cloud computing, digital streaming, and artificial intelligence.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Finance · Logistics

Description For Support Engineer, TFS AUTOM onboarding team

Amazon's Transportation Financial Systems (TFS) team is seeking a Support Engineer to join their AUTOM onboarding team. TFS owns the technology components that handle financial activities for Amazon's transportation business, operating across all transportation programs and retail expansion globally.

The role combines technical support and development responsibilities, focusing on maintaining and improving systems that manage financial document creation, expense auditing, accounting, payments, and cost allocation functions. The position offers unique exposure to both financial systems and transportation domains within Amazon's ecosystem.

As a Support Engineer, you'll be responsible for ensuring the reliability and performance of critical financial automation systems. Your day-to-day activities will include troubleshooting production issues, implementing monitoring solutions, writing and debugging code in various languages (Perl, Ruby, Java), and working with SQL databases. You'll also contribute to infrastructure setup and process automation initiatives.

The ideal candidate should be detail-oriented, possess excellent communication skills, and thrive in a fast-paced environment. You'll need to demonstrate strong problem-solving abilities, proactively identify potential issues, and implement preventive measures. This role offers an excellent opportunity to work with cutting-edge technology while gaining deep domain expertise in both financial and transportation systems.

Working at Amazon, you'll be part of a team developing highly scalable solutions that process and reconcile every dollar in transportation financial accounts with zero manual entries. The role provides significant growth opportunities and the chance to impact Amazon's global transportation financial operations.

Last updated 2 minutes ago

Responsibilities For Support Engineer, TFS AUTOM onboarding team

  • Troubleshooting, diagnosing and fixing production software issues
  • Developing monitoring solutions
  • Performing software maintenance and configuration
  • Implementing fixes for internally developed code (Perl, Ruby, Java)
  • Performing SQL queries
  • Functional end to end testing and debugging
  • Creating infrastructure stack setup for financial programs
  • Working alongside development on Amazon Corporate and Divisional Software projects
  • Automation of support processes and documentation of systems

Requirements For Support Engineer, TFS AUTOM onboarding team

Java
Ruby
  • 2+ years of software development, or 2+ years of technical support experience
  • Experience scripting in modern program languages
  • Experience troubleshooting and debugging technical systems

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