Systems Development Engineer III, Support Engineering, Tooling & Automation (SETA)

Join AWS's Support Engineering, Tooling & Automation (SETA) team, where you'll build and maintain critical tooling and automation that AWS support engineers rely on. This role offers an exciting opportunity to work with cutting-edge technologies including generative AI, machine learning, and modern web frameworks while solving complex problems at scale.

As a Systems Development Engineer III, you'll lead technical solutions development, drive automation initiatives, and ensure the scalability and reliability of support systems. The role combines hands-on engineering with technical leadership, allowing you to shape the direction of support tooling while working with a broad spectrum of AWS services and technologies.

The team operates within AWS's Frontline Support Organization, focusing on creating internal tooling and automation solutions that enhance both internal operations and external customer support. You'll work primarily with Python, JavaScript/TypeScript, and React, while having the opportunity to engage with various architectures and technology stacks.

Your responsibilities will span from backend to frontend development, infrastructure as code, and systems analysis. You'll participate in architecture reviews, risk assessment, and incident response, while having the opportunity to mentor other engineers and influence technical strategy.

This position offers excellent growth potential in areas such as data analysis, AI/ML, architecture design, and team leadership. You'll be part of AWS's innovative culture, working on solutions that directly impact the efficiency and effectiveness of AWS's global support operations.

The role includes on-call rotations and requires a strong background in software development, systems design, and automation. If you're passionate about building scalable solutions, enjoy working with cutting-edge technologies, and want to make a significant impact on AWS's support infrastructure, this role offers an excellent opportunity to advance your career while solving challenging technical problems.