Systems Engineer, ESC Managed Operations
Job Description
AWS is launching its first European Sovereign Cloud (ESC), a groundbreaking initiative in utility computing. This role is part of the AWS Managed Operations team, focusing on building and leading operations for high-availability AWS services specifically for EU customers. The position involves working with core AWS services like EC2, S3, Dynamo, Lambda, and Bedrock.
As a Systems Engineer, you'll be at the forefront of the ESC launch in 2025, collaborating with global AWS teams to shape the future of AWS services. Your daily responsibilities will include working with technology leaders, improving operational efficiency, and ensuring optimal service performance metrics including availability, reliability, and latency.
The role requires participation in on-call rotations and demands a strong background in systems engineering, particularly in areas of hardware, software, networking, and operating systems. You'll need to be proficient in scripting languages like Python, Ruby, or Bash, and have a deep understanding of Linux systems.
This is a unique opportunity to join AWS's mission to build a sovereign cloud solution for European customers. You'll be part of a team that values innovation, customer satisfaction, and technical excellence. The position offers significant growth potential, with opportunities to mentor junior engineers and lead strategic initiatives.
Key aspects of the role include reviewing operational health, identifying system anomalies, creating detailed bug reports, and contributing to change management processes. You'll also be involved in developing and testing scripts to improve operational workflows, while sharing knowledge about the European Sovereign Cloud with service teams.
The ideal candidate must be an EU national and willing to be based in Dublin, Ireland. AWS offers comprehensive benefits including relocation support within the EU, work-life harmony, and extensive career development opportunities. Join us in building the future of cloud computing in Europe while working with cutting-edge technologies and world-class professionals.
Responsibilities For Systems Engineer, ESC Managed Operations
- Oversee the launch of the European Sovereign Cloud (ESC) in 2025
- Work with global AWS teams to influence AWS services and technology evolution
- Collaborate with technology leaders to enhance day-to-day operations
- Ensure improvements in availability, reliability, latency, performance, and efficiency
- Participate in on-call rotations for incident resolution
- Support the development and management of AWS services including EC2, S3, Dynamo, Lambda, and Bedrock
- Review operational health of services and identify anomalies
- Create bug reports and provide feedback on change management documents
Requirements For Systems Engineer, ESC Managed Operations
- Must be a national of an EU member state
- Demonstrated expertise in systems engineering working with hardware, software, networking, operating systems
- Experience scripting processes in Bash, Python, or Ruby
- Solid understanding of Linux and networking
- Ability to troubleshoot and anticipate problems affecting system performance
- Able to lead the creation and improvement of standard operational procedures (SOPs)
Benefits For Systems Engineer, ESC Managed Operations
- Relocation support within European Union
- Work-life harmony focus
- Mentorship and career growth opportunities
- Knowledge-sharing resources
- Employee-led affinity groups
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