Systems Engineer, Managed Operations

AWS is launching its first European Sovereign Cloud (ESC), a major milestone in Utility Computing. This role within the AWS Managed Operations team is crucial for building and leading operations teams that will deliver high-availability AWS services specifically for EU customers. The position involves working with core AWS services like EC2, S3, Dynamo, Lambda, and Bedrock.

As a Systems Engineer in Managed Operations, you'll be at the forefront of the ESC launch in 2025, collaborating with global AWS teams to shape the future of AWS services. Your daily responsibilities will include working with technology leaders, improving operational efficiency, and ensuring optimal service performance metrics including availability, reliability, and latency.

The role is part of AWS Utility Computing (UC), which drives product innovations from foundational services to cutting-edge features. You'll be supporting various AWS services including Compute, Database, Storage, IoT, Platform, and Productivity Apps. A typical week involves reviewing operational health, executing planned changes, resolving operational issues, and developing automation tools to improve system efficiency.

This position requires EU citizenship and residency, with relocation support available within the EU. You'll join a diverse, inclusive team culture that values work-life harmony and provides extensive opportunities for professional growth through mentorship and knowledge-sharing. The role includes participation in on-call rotations to maintain 24/7 service reliability.

AWS values diverse experiences and perspectives, welcoming candidates with non-traditional backgrounds. As part of the world's most comprehensive cloud platform, you'll contribute to services that power businesses from startups to Global 500 companies, while working in an environment that promotes innovation, inclusion, and professional development.