As a member of the Applied AI team at Anthropic, you will drive the adoption of frontier AI by developing bespoke LLM solutions for top enterprises. You'll leverage your customer-facing experience and technical skills to architect innovative solutions that address our customers' business needs, meet their technical requirements, and provide a high degree of reliability and safety.
In collaboration with the Sales, Product, and Engineering teams, you'll help enterprise partners incorporate leading-edge AI systems into their products. You will employ your excellent communication skills to explain and demonstrate complex solutions persuasively to technical and non-technical audiences alike. You will play a critical role in identifying opportunities to innovate and differentiate our AI systems, while maintaining our best-in-class safety standards.
Responsibilities:
- Act as the primary technical advisor for prospective customers evaluating Claude
- Partner closely with account executives to understand customer requirements
- Drive technical decision making by advising on optimal setup, architecture, and integration of Claude
- Recommend solutions to technical roadblocks
- Support customer onboarding and serve as an ongoing technical advisor
- Travel occasionally to customer sites for workshops and implementation support
- Establish a shared vision for creating solutions that enable beneficial and safe AI
- Lead the vision, strategy, and execution of innovative solutions leveraging our latest models' capabilities
You may be a good fit if you have:
- 2+ years of experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect, or Platform Engineer
- Designed novel solutions for technical platforms in a developing business area
- Strong technical aptitude and proficiency in at least one programming language (Python preferred)
- Recent experience building production systems with large language models
- Ability to navigate ambiguity and execute in different domains
- Excitement for cross-organizational collaboration and balancing priorities
- Love of teaching and mentoring
- Excellent communication skills to convey complex topics to diverse stakeholders
- Passion for using technology safely and beneficially to advance safe AI systems
Anthropic offers competitive compensation, optional equity donation matching, comprehensive benefits, generous leave policies, and a collaborative work environment. We value diversity and strive to include a range of perspectives on our team.