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Cross Functional Quality Engineer

Apple is a technology company that revolutionizes entire industries through innovative products, services, and customer experiences.
$130,000 - $200,000
Senior Software Engineer
In-Person
5,000+ Employees
7+ years of experience
Enterprise SaaS
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Job Description

Join Apple's AppleCare Technologies team as a Cross-Functional Quality Engineer where innovation meets excellence. This role offers a unique opportunity to lead critical testing initiatives across multiple systems within AppleCare and beyond. You'll be at the forefront of quality assurance, working with complex projects that require sophisticated testing strategies and cross-organizational collaboration.

As a Cross-Functional Quality Engineer, you'll be responsible for planning and executing comprehensive testing activities across business and technical groups. Your expertise will be crucial in turning ambiguity into order, ensuring the highest quality standards are met across all projects. The role demands someone who can effectively lead large-scale testing initiatives, manage UAT processes, and drive quality improvements across the organization.

The position offers the chance to work with cutting-edge technology at one of the world's most innovative companies. You'll collaborate with diverse teams, lead complex testing projects, and contribute to Apple's mission of creating extraordinary products and services. The role requires someone who can balance technical expertise with strong leadership skills, capable of managing multiple stakeholders and driving forward innovative testing approaches.

Your impact will extend beyond just testing – you'll be a quality advocate who influences product development, ensures system reliability, and contributes to Apple's commitment to excellence. With a focus on SAP systems and logistics testing, you'll play a crucial role in maintaining and improving Apple's operational infrastructure. This is an opportunity to be part of a team that values diversity, innovation, and is dedicated to leaving the world better than we found it.

Last updated 8 months ago

Responsibilities For Cross Functional Quality Engineer

  • Plan and lead cross-functional testing across complex AppleCare projects
  • Build comprehensive test plans for large cross-functional systems projects
  • Lead meetings and communicate resulting actions
  • Identify opportunities for test automation
  • Proactively identify and mitigate risks
  • Drive schedule and planning for UAT preparation and execution
  • Facilitate test scenarios identification and requirements traceability
  • Report progress on UAT activities and issues
  • Participate in testing transformation activities

Requirements For Cross Functional Quality Engineer

  • 7+ years experience leading testing/QA
  • Experience with different testing methodologies
  • Experience establishing QA program structure
  • Understanding of system interdependencies
  • Experience with system/software architecture models
  • Excellent communication and leadership skills
  • Bachelor's degree or equivalent experience
  • Strong organizational and documentation skills

Benefits For Cross Functional Quality Engineer

  • Travel required up to 10%