Software Development Engineer in Test, IS&T Enterprise Systems

At Apple, our mission is simple. We focus on enriching people's lives by building the world's best products, and offering the best purchase experience and customer service on the planet.

The Customer Systems team builds the applications and services that enable exceptional support experiences for over half a billion customers all over the world. Our technology and services power the uniquely Apple experience every time our customers reach out to us for help - in the store, over the phone, chat, email or social media. Our applications are inclusive, highly performant, deployed at scale and help set the gold standard for customer service!

As an SDET, you will play a key role in ensuring the quality of Apple's Foundations CRM application and shared services. You will be responsible for developing test strategies, implementing automated frameworks, and driving quality initiatives throughout the development lifecycle. The role requires strong collaboration with cross-functional teams and expertise in both UI and non-UI test automation.

Key areas of focus include:

• Test strategy development and implementation
• Framework design and optimization
• Continuous integration/deployment testing
• Quality advocacy and best practices
• Cross-functional collaboration
• Comprehensive test coverage
• Performance and scalability testing

The ideal candidate will bring strong technical skills in Java, JavaScript, or Python, along with extensive experience in test automation and quality assurance. You should be a creative problem solver who can work independently while collaborating effectively with teams across the organization.

Join us to work on technology that impacts hundreds of millions of customers while working with a welcoming, diverse and talented group of engineers. This role offers the opportunity to make a significant impact on Apple's customer experience systems while growing your career in a dynamic, innovative environment.