Taro Logo

Service Now Developer/Dashboard Lead

Mission-driven organization delivering innovative, technology-enabled solutions across defense, civilian, and homeland security sectors.
Backend
Senior Software Engineer
Hybrid
7+ years of experience
Enterprise SaaS

Job Description

Aretum is seeking a ServiceNow Developer/Dashboard Lead to join their team working on critical technology solutions for defense, civilian, and homeland security sectors. This role combines technical expertise in ServiceNow development with leadership responsibilities in dashboard creation and process improvement. The position requires managing ServiceNow organizational milestones, creating executive dashboards, and overseeing portfolio governance reporting. You'll be responsible for migrating projects from Jira to ServiceNow, developing workflows, and maintaining documentation. The ideal candidate brings 7-10 years of experience, strong technical skills in ServiceNow and Power BI, and excellent communication abilities. This hybrid position is based in Arlington, VA, and requires U.S. citizenship and ability to obtain security clearance. The role offers comprehensive benefits including health care, 401k, paid time off, and professional development opportunities. Working at Aretum means contributing to meaningful work with national impact while growing your career in a collaborative, inclusive environment.

Last updated 15 days ago

Responsibilities For Service Now Developer/Dashboard Lead

  • Provide development capabilities to support ServiceNow organizational milestones, dashboards, and processes
  • Migrate project instance from Jira to ServiceNow
  • Create and maintain Executive, Annual Operating Plan (AOP), and Internal Milestone dashboards
  • Create/maintain portfolio governance reporting and processes
  • Generate reports for review and planning events
  • Manage upload and updates process of activities and milestones in ServiceNow
  • Integrate reporting data with other tools/systems
  • Develop and maintain backlog of solutions
  • Develop workflows within ServiceNow
  • Oversee business management planning and execution of service IT workflows
  • Develop and review ServiceNow documentation

Requirements For Service Now Developer/Dashboard Lead

  • 7-10 years experience
  • BA or BS in relevant field (Business Management, Communications, Organizational Management, Computer Science, Engineering)
  • DHS Suitability/preferably with CISA
  • Strong coordination skills
  • Strong communication skills
  • Proficiency in MS tools (Word, Excel, PowerPoint, SharePoint, Teams)
  • Experience in dashboard development with Power BI
  • Strong process development skills
  • Experience with ServiceNow or similar platforms (preferred)
  • Must be U.S. citizen
  • Ability to obtain Public Trust clearance

Benefits For Service Now Developer/Dashboard Lead

401k
Dental Insurance
Medical Insurance
Vision Insurance
Parental Leave
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long-Term Disability
  • Training & Development