Aurelian automates non-emergency calls for 9-1-1 centers through an AI-powered operator that routes, triages, and resolves calls without human intervention. This allows 9-1-1 dispatchers to focus on actual emergencies.
The challenge is significant - emergency communication centers are 30% understaffed nationwide, leading to burnout and increasing wait times. What's more striking is that 60-80% of 9-1-1 calls are non-emergencies like noise complaints or lost dogs that could be handled differently.
As a Full Stack Engineer, you'll join a team building cutting-edge conversational AI systems that help save lives. You'll own core platform features and work directly with customers to solve unique 911 call center challenges.
Key projects include:
The ideal candidate has:
We offer competitive compensation ($110K-200K salary, 0.1-0.4% equity) and comprehensive benefits including health insurance, unlimited PTO, home office stipend and relocation assistance.
Join us in making a real impact on public safety infrastructure while working on fascinating technical challenges at the intersection of AI, voice technology, and emergency services.