As a highly personable and enthusiastic Axon Sales Engineer, you consistently strive to be the trusted customer advisor in the value and technical aspects of Axon's globally leading solutions. You will use your experience with Software as a Service (SaaS), on-premise software, networking, installation, configuration and testing plus excellence in supporting highly impactful PoC's to support us in our mission to Protect Life and Accelerate Justice.
As a member of the Axon EMEA Sales Engineering Team, the Sales Engineer supports the sales campaign to communicate the value of and deploy and support evidence capture devices, digital evidence management solutions SaaS and on-premise solutions to Public Safety Agencies across the META region. The Sales Engineer is a quota carrying, customer-facing front line role that facilitates and influences product enhancements and the deployment of Axon Enterprise's products and solutions.
Key Responsibilities:
- Support the technical and value aspects of the sales effort across territory
- Support the smooth transition of sales opportunities into successful delivery
- Understand key market drivers and document customer feature requests and issues
- Present and evangelize Axon technical & business value propositions at industry events
- Develop in-depth technical knowledge of AXON and domain expertise
- Provide support to product Test and Evaluations
- Execute customer site assessments targeting technology infrastructure
- Transfer industry, technical, and product knowledge to customers, partners, and colleagues
- Proactively plan to prevent post-sales issues and assist/shorten time to repeat revenue
What You Bring:
- Extensive experience as a Sales Engineer, Systems Engineer, Network Engineer, or similar
- Natural and enthusiastic aptitude for technology with excellent communication skills
- Self-starter ability and proven experience in working with partners for effective co-selling
- Experience in driving cloud adoption and assisting with bespoke establishments for cloud services
- Knowledge in areas such as Digital Video, Mobile communications, IP Engineering, IP security, Embedded Systems, IAM, SAAS
- Strong understanding of network technologies and IP stack
- Experience with large-scale infrastructure-as-a-service platforms (e.g., Amazon AWS, Microsoft Azure, OpenStack)
- Project management skills for successful PoCs
- Fluent Arabic and excellent English language skills
- Ability to work effectively remotely and add value as a Global team member
This role offers an exciting opportunity to work with cutting-edge technology in the public safety sector while contributing to Axon's mission to Protect Life.