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Senior AI Automation & Service Engineer

Parent company of Bumble, Badoo, Bumble For Friends, and Geneva, creating platforms for healthy and equitable relationships through Kind Connections.
$119,000 - $147,000
DevOps
Senior Software Engineer
Hybrid
1,000 - 5,000 Employees
6+ years of experience
Enterprise SaaS

Job Description

Bumble Inc., the parent company behind popular platforms like Bumble, Badoo, and Bumble For Friends, is seeking a Senior AI Automation & Service Engineer to join their team in Austin, TX. This role offers an exciting opportunity to lead automation initiatives that enhance employee experience across the organization. The position combines technical expertise in automation, AI integration, and service optimization with a focus on creating efficient workflows and systems.

The ideal candidate will bring 6+ years of engineering experience and strong technical capabilities in Python scripting, identity management, and enterprise tools. You'll work on implementing AI-powered solutions, creating chatbots, and developing self-service tools while mentoring junior engineers and establishing best practices for automation.

Working in a hybrid environment (Monday-Wednesday onsite), you'll collaborate with cross-functional teams to identify automation opportunities and implement solutions that drive the company's zero-ops vision. The role offers competitive compensation ($119,000-$147,000) plus performance bonuses and comprehensive benefits.

Bumble Inc. stands out for its commitment to inclusion and diversity, welcoming applications from people of all backgrounds. The company's mission of creating healthy and equitable relationships through technology makes this an exciting opportunity for someone passionate about both technical innovation and positive social impact.

This position is perfect for a senior engineer who enjoys solving complex problems, working with cutting-edge AI technology, and making a meaningful impact on organizational efficiency and employee experience. The role combines technical leadership with hands-on implementation, offering significant growth opportunities in a dynamic, mission-driven company.

Last updated 5 days ago

Responsibilities For Senior AI Automation & Service Engineer

  • Lead end-to-end implementation of no/low-code automations across identity, support, and collaboration platforms
  • Integrate AI agents into service experiences (e.g. employee chatbots, self-service tools)
  • Partner with support and platform teams to identify and automate common issues
  • Analyze service data to prioritize automation impact
  • Mentor junior engineers and set standards for automation best practices

Requirements For Senior AI Automation & Service Engineer

Python
  • 6+ years experience in Engineering and Workplace technology
  • Strong scripting proficiency (Python, Bash, or PowerShell)
  • Working experience with Okta Workflows, Slack integrations, or similar tools
  • Comfortable with MDM tools (Jamf, Intune) and endpoint automation (macOS, Windows)
  • Solid understanding of identity and access management (Okta, Entra ID), networking, and endpoint security
  • Able to independently troubleshoot cross-system issues

Benefits For Senior AI Automation & Service Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
  • Annual Performance Bonus
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Retirement savings with company match
  • Generous paid time off

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