Ciena, a global leader in high-speed connectivity, is seeking a DocuSign Insight Developer to join their team. This role combines technical expertise with business-critical system management, focusing on DocuSign Insight platform support and development. The position offers a unique opportunity to work with a company that prioritizes both technological innovation and employee well-being.
The role involves managing and supporting the DocuSign Insight system, ensuring its availability and optimal functionality. Key responsibilities include handling system access management, security profile configuration, and problem resolution. You'll work closely with both internal teams and external vendors, providing level 2 support and managing service tickets through ServiceNow.
Ciena offers an exceptional work environment with a strong focus on life-work integration. The company provides comprehensive benefits including flexible remote work options, competitive compensation with equity components, and extensive professional development opportunities. Their commitment to employee well-being is demonstrated through various health benefits, paid family leave, and flexible time off policies.
The ideal candidate will possess strong technical skills in Java or C# programming, combined with excellent analytical and problem-solving abilities. You'll need to be self-motivated, customer-focused, and able to work effectively both independently and as part of a team. This role offers an excellent opportunity for growth within a company that values innovation, diversity, and employee development.
Working at Ciena means joining a culture that prioritizes personal growth, well-being, and meaningful impact. The company's commitment to sustainability and social responsibility, combined with its position as a technology leader, makes this an exciting opportunity for professionals looking to advance their careers in a supportive and dynamic environment.