Security Operations Center Engineer

Cloudflare is seeking a Security Operations Center Engineer to join their Customer Support Team in Lisbon, Portugal. This role is crucial in providing premium-level support for Cloudflare's security products and features, serving their largest and most technically sophisticated customers. The position involves handling complex security challenges across OSI Layers 3, 4, and 7, working with products like Magic Transit Infrastructure Protection, DDoS mitigation, Network Firewall, Web Application Firewall (WAF), Spectrum, and Bot Management.

As a Security Operations Center Engineer, you'll be at the forefront of threat analysis and mitigation, working directly with customers to protect their infrastructure from sophisticated attacks. You'll collaborate closely with Engineering and Operations teams to implement effective security solutions and contribute to product improvement. The role requires a strong technical background in network protocols, security systems, and programming, combined with excellent communication skills for handling high-value customer interactions.

Cloudflare offers a unique opportunity to work with one of the world's largest networks, protecting millions of websites and Internet properties. The company is committed to building a diverse and inclusive team, supporting professional growth, and contributing to their mission of helping build a better Internet. They're known for innovative projects like Project Galileo, the Athenian Project, and 1.1.1.1, demonstrating their commitment to protecting the free and open Internet.

This position combines technical expertise with customer service, requiring someone who can remain calm under pressure while handling complex security challenges. The ideal candidate will have a strong foundation in networking, security protocols, and programming languages, along with relevant security certifications. If you're passionate about cybersecurity and want to make a significant impact on Internet security while working with cutting-edge technology, this role offers an excellent opportunity to grow your career with a leading technology company.