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Security Operations Center Engineer

Cloudflare runs one of the world's largest networks that powers millions of websites and protects and accelerates Internet applications without hardware or software installation.
Security
Mid-Level Software Engineer
Hybrid
1,000 - 5,000 Employees
3+ years of experience
Cybersecurity · Enterprise SaaS

Job Description

Cloudflare is seeking a Security Operations Center Engineer to join their team in Lisbon, Portugal. This role is part of Cloudflare's mission to help build a better Internet, working within their Customer Support Team to provide premium-level support for security products and features. The position involves working with Cloudflare's largest and most technically sophisticated customers, helping them deal with threats and attacks on their infrastructure at various OSI layers.

The ideal candidate will have a strong background in security operations, with expertise in DDoS mitigation, traffic analysis, and security tool configuration. You'll be working with cutting-edge security products like Magic Transit Infrastructure Protection, DDoS mitigation, Network Firewall, Web Application Firewall (WAF), Spectrum, and Bot Management.

Cloudflare offers a unique opportunity to work at scale, protecting millions of websites and Internet properties. The company is known for innovative projects like Project Galileo, which protects journalism and civil society organizations, the Athenian Project supporting election security, and the privacy-focused 1.1.1.1 DNS resolver.

This role combines technical expertise with customer service, requiring both strong security knowledge and excellent communication skills. You'll be part of a team that serves as the eyes and ears of Cloudflare, providing real-time customer feedback that influences service improvements and future product development.

The position offers the flexibility of hybrid work and the chance to join a company that values diversity, inclusiveness, and maintains a strong commitment to protecting the free and open Internet. If you're passionate about cybersecurity, customer service, and want to make a meaningful impact on Internet security at a global scale, this role presents an excellent opportunity for professional growth and contribution to Cloudflare's mission.

Last updated a month ago

Responsibilities For Security Operations Center Engineer

  • Monitor and investigate alerts to identify attacks
  • Work with Engineering and Operations teams to mitigate attacks
  • Work with Engineering and Product teams to improve products and tools
  • Communicate with customers via chat, email, and phone
  • Review alerts to determine relevancy and urgency
  • Configure/Manage security monitoring rules
  • Compare traffic signatures and attributes to determine good vs malicious traffic
  • DDoS mitigation for OSI layers 3,4, & 7

Requirements For Security Operations Center Engineer

Linux
Python
Ruby
PHP
Java
  • Knowledge of modern internet protocols (UDP, TCP)
  • Advanced understanding of iptables
  • Experience in attack mitigation and knowledge of various attacks (L3/4 and L7)
  • Knowledge of Cloudflare Security Products & Features
  • Technical Support experience
  • Good communication skills
  • Computer Networking fundamentals
  • Command line / Bash shell expertise
  • Sysadmin skills (Linux/Mac/Windows)
  • Programming skills (Python, Ruby, PHP, C, C#, Java, Perl, Git)
  • Security certifications: CISSP, GCIA GCIH, GCFA, GCFE preferred
  • Ability to remain calm under pressure

Benefits For Security Operations Center Engineer

Visa Sponsorship
  • Equal opportunity employer
  • Reasonable accommodations for qualified individuals

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