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Systems Engineer

Cloudflare runs one of the world's largest networks that powers and protects millions of websites, offering performance improvement and security without hardware or software changes.
Backend
Mid-Level Software Engineer
Hybrid
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cybersecurity

Job Description

Cloudflare is seeking a Systems Engineer to join their Support Operations engineering team in a hybrid role based in Austin, TX. This position is crucial in enhancing how customers experience Cloudflare's products through building intelligent automation systems and internal tools. The role focuses on developing solutions that help customer-facing teams work more efficiently while improving the customer experience at scale.

The ideal candidate should have 3-5 years of software engineering experience, with expertise in Go or TypeScript and the ability to work across both languages. They should be well-versed in full-stack development, system architecture, database management, and cloud-native environments. The position requires strong problem-solving skills and the ability to collaborate effectively in a support-focused environment.

Cloudflare runs one of the world's largest networks, protecting and accelerating millions of websites for customers ranging from individual bloggers to Fortune 500 companies. The company is committed to building a diverse and inclusive team, offering a collaborative environment where individuals can grow and develop their skills. They're known for innovative projects like Project Galileo, the Athenian Project, and 1.1.1.1, demonstrating their commitment to protecting the free and open Internet.

This is an excellent opportunity for a mid-level engineer who wants to make a significant impact on customer experience while working with modern technologies in a fast-paced, mission-driven environment. The role offers the flexibility of hybrid work, requiring presence in the Austin office two days per week, and includes comprehensive benefits including potential visa sponsorship for qualified candidates.

Last updated 10 days ago

Responsibilities For Systems Engineer

  • Build intelligent automation systems
  • Design and deliver systems that reduce friction in support workflows
  • Develop internal tools for customer-facing teams
  • Improve customer experience at scale
  • Work in short, iterative cycles with clear success metrics

Requirements For Systems Engineer

Go
TypeScript
  • Proficiency in at least one of Go or TypeScript, with the ability to quickly learn and work across both
  • Experience building and maintaining full-stack applications
  • Solid understanding of system architecture principles
  • Familiarity with databases (SQL and/or NoSQL)
  • Experience with RESTful APIs
  • Understanding of observability practices
  • Knowledge of cloud-native environments
  • Strong problem-solving and debugging skills
  • Ability to collaborate across teams
  • 3-5 years of professional software engineering experience

Benefits For Systems Engineer

Medical Insurance
Visa Sponsorship
  • Equal opportunity employer
  • Reasonable accommodations provided
  • Inclusive work environment
  • Career development opportunities

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