Threat Advisory Solutions Engineer
Job Description
Cloudflare is seeking a Threat Advisory Solutions Engineer (TASE) to join their cybersecurity team in Lisbon, Portugal. This role combines technical expertise with customer-facing responsibilities, requiring deep understanding of Cloudflare's Security portfolio. The position involves working on the front lines of cyber attack response, providing critical support to customers during security incidents.
The role demands a unique blend of technical knowledge in network protocols, security systems, and operating environments, along with strong communication skills to interface with customers and internal teams. As a TASE, you'll be part of a 24x7 on-call team, leading technical discussions with customers experiencing cyber attacks and implementing mitigation strategies using Cloudflare's advanced technology stack.
Cloudflare offers an opportunity to work at scale, protecting millions of websites and Internet properties worldwide. The company's mission to help build a better Internet includes initiatives like Project Galileo, protecting journalism and civil society organizations, and the Athenian Project, securing election websites. The company culture values diversity, inclusiveness, and innovation, making it an ideal environment for those passionate about cybersecurity and Internet infrastructure.
The position requires weekend work on a rotational basis and involves collaboration with various teams including Sales, Product, and Engineering. Ideal candidates should possess strong analytical skills, security knowledge, and the ability to work independently while contributing to team objectives. While not required, experience in SOC/NOC environments, knowledge of specific security products, and familiarity with Zero Trust architecture are highly valued.
Responsibilities For Threat Advisory Solutions Engineer
- Lead technical discussions with customers under cyber attack
- Handle attack mitigation using Cloudflare technology and tools
- Work with Product and Engineering teams to analyze threat data
- Provide insights to Sales and Solutions Engineering teams
- Create threat advisory reports and collateral
- Provide 24x7 on-call support on rotation basis
- Work weekends on rotational basis
Requirements For Threat Advisory Solutions Engineer
- Experience in technical analysis of threat event data
- Deep knowledge of TCP/IP and network protocols
- Knowledge of security systems (firewalls, IDS, IPS, anti-virus)
- Knowledge of information security principles and practices
- In-depth knowledge of operating environments (Microsoft, Linux & Other)
- Understanding of scripting and security tools
- Working understanding of database systems
- Exceptional analytical and critical thinking skills
- Excellent interpersonal skills
- Advanced written and oral communications
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