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Staff Platform Engineer (ServiceNow)

CommBank is one of Australia's leading banks, recognized for its world-class platforms, agile IT infrastructure, and innovation in customer-facing technology and internal solutions.
Cloud
Staff Software Engineer
Hybrid
5,000+ Employees
8+ years of experience
Finance · Enterprise SaaS

Job Description

CommBank, one of Australia's leading financial institutions, is seeking a Staff Platform Engineer specializing in ServiceNow to join their HR Technology team. This role is part of one of Australia's largest digital transformations, establishing an AI Engineering function within HR. The position offers an exciting opportunity to work with CommBank's top engineers and AI experts, driving innovation in their HR ecosystem through cloud infrastructure and services.

The role sits within the Engineering Platforms team, focusing on improving engineering experience and productivity through both internal and AI-assisted tools. You'll be instrumental in modernizing the HR ecosystem while maintaining a strong focus on security and cloud infrastructure. The position involves working with multiple platforms including DHP, CDAO, and HR Platforms, collaborating with technical consultants, business analysts, and solution architects.

As a Staff Platform Engineer, you'll be responsible for providing technical leadership in ServiceNow development, architecting scalable solutions, and ensuring system reliability. The role requires expertise in modern cloud technology stacks, particularly AWS services, and deep knowledge of ServiceNow platform capabilities. You'll work on designing and implementing technical solutions while maintaining comprehensive documentation and conducting training sessions.

The position offers the flexibility to work from any of CommBank's engineering hubs within Australia, promoting a diverse and inclusive workplace culture. You'll be part of a team that values innovation, continuous learning, and making a positive impact for customers and communities. The role presents an excellent opportunity for someone passionate about cloud technology, AI integration, and driving digital transformation in a leading financial institution.

This is an ideal role for a senior technologist who wants to contribute to significant digital transformation initiatives while working with cutting-edge technologies and AI tools. The position offers the chance to shape the future of HR technology solutions while working in a collaborative, inclusive environment that supports professional growth and innovation.

Last updated a day ago

Responsibilities For Staff Platform Engineer (ServiceNow)

  • Provide strategic technical leadership and mentorship for ServiceNow customer journey and user experience development
  • Oversee design and development of scalable code features with focus on performance and reliability
  • Architect core components ensuring performance, reliability, and scalability
  • Participate in cross-group activities to build engineering capability
  • Collaborate with data scientists and engineers to implement technical requirements
  • Develop and maintain comprehensive documentation
  • Conduct workshops and training sessions

Requirements For Staff Platform Engineer (ServiceNow)

JavaScript
Node.js
  • Experience with AWS services (EC2, ECS, S3, Lambda, Step function, RDS, DynamoDB, IAM)
  • ServiceNow Platform expertise including JavaScript scripting
  • Experience with REST APIs and SOAP integrations
  • Knowledge of building and designing Flows and Journeys
  • Experience implementing Security Rules
  • Portal development using AngularJS
  • Experience with MID Servers
  • CSA (Certified System Administrator) certification
  • Understanding of modern Cloud technology stacks

Benefits For Staff Platform Engineer (ServiceNow)

  • Flexible work arrangements
  • Multiple engineering hub locations across Australia
  • Inclusive and respectful workplace culture
  • Career development opportunities

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