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Cloud Resiliency Engineer (Bilingual Spanish & English)

Global technology and services leader that powers brands of the future, helping companies improve their businesses with technology and integrated solutions.
Cloud
Senior Software Engineer
Remote
5,000+ Employees
5+ years of experience
Enterprise SaaS

Job Description

Concentrix, a global technology and services leader, is seeking a Cloud Resiliency Engineer to join their Technical Product Services team. This role combines deep technical expertise in Microsoft Azure with strong disaster recovery and business continuity knowledge. The position focuses on supporting customers by improving their cloud environments' reliability and recoverability.

The ideal candidate will be bilingual in Spanish and English, with 5+ years of hands-on experience in cloud technologies, particularly Microsoft Azure. They will be responsible for assessing cloud infrastructure, designing disaster recovery solutions, and implementing best practices for operational resiliency.

This is an excellent opportunity for a senior-level engineer who enjoys working with cutting-edge cloud technologies while making a significant impact on customer operations. The role offers remote work flexibility and the chance to work with a company recognized as one of the "World's Best Workplaces" and "Best Companies for Career Growth."

Key responsibilities include designing and evaluating Major Incident Response Plans, conducting process maturity assessments, and providing technical consulting to customers. The position requires several certifications (Azure Solutions Architect Expert, ITIL Foundation, Azure Administrator Associate) which must be obtained within 2-3 months of joining if not already held.

Working at Concentrix means joining a team that powers the world's best brands, with opportunities to shape game-changing careers across 70+ countries. The company emphasizes professional growth, technical excellence, and delivering exceptional customer experiences through technology-powered and intelligence-fueled solutions.

Last updated 10 days ago

Responsibilities For Cloud Resiliency Engineer (Bilingual Spanish & English)

  • Support customers through focused technical engagements
  • Improve reliability, continuity, and recoverability of cloud environments
  • Design and evaluate Major Incident Response Plans (MIRPs)
  • Assess cloud infrastructure and resiliency processes
  • Identify risks and align to best practices
  • Deliver clear, actionable recommendations

Requirements For Cloud Resiliency Engineer (Bilingual Spanish & English)

Kubernetes
  • 5+ years of hands-on experience
  • Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure
  • Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup/recovery, and monitoring services
  • Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods
  • Experience in business continuity planning, incident response coordination, and process maturity assessments
  • Excellent communication and documentation skills
  • Background in technical consulting or assessment-based delivery engagements
  • Bilingual in Spanish and English
  • Microsoft Certified: Azure Solutions Architect Expert (required within 2-3 months)
  • ITIL Foundation Certification (required within 2-3 months)
  • Microsoft Certified: Azure Administrator Associate (required within 2-3 months)

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