Senior Full Stack Engineer (Support & Observability Focus) - Mid Shift

CoverGo is seeking a Senior Full Stack Engineer with a focus on Support & Observability to join their remote team in Vietnam. This role combines technical expertise with platform support responsibilities, requiring someone who can bridge the gap between development and operations.

The position demands strong diagnostic and problem-solving skills, with the successful candidate expected to handle live issues, perform incident response, and work closely with cloud services and development teams to resolve system-level problems. You'll be working with technologies like .NET and NodeJS, requiring both coding ability and debugging expertise.

This is an excellent opportunity for experienced engineers who want to focus on platform reliability and support while maintaining their technical edge. The role offers the flexibility of remote work but requires commitment to a fixed mid shift schedule (12:00 PM - 9:00 PM Vietnam Time) to ensure proper coverage for the platform's support needs.

The ideal candidate will bring 5+ years of experience in technical support or platform engineering roles, demonstrating proficiency in production environments. Experience in the InsurTech, SaaS, or Enterprise IT Services sectors is highly valued, as it aligns with CoverGo's business focus and customer base.

This position offers a unique blend of technical challenge and practical problem-solving, making it perfect for engineers who enjoy both coding and operational support. You'll be part of a team ensuring the reliability and performance of critical insurance technology infrastructure while contributing to the growth of a leading InsurTech company.