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Solutions Engineer

CrewBloom is a company providing professional solutions in the SaaS industry.
Backend
Mid-Level Software Engineer
Remote
[] Employees
3+ years of experience
Enterprise SaaS

Description For Solutions Engineer

CrewBloom is seeking a Solutions Engineer to bridge the gap between Sales and Technology. This role combines technical expertise with customer-facing responsibilities, requiring someone who can translate complex technical concepts into business solutions. The position involves configuring demo environments, managing technical requirements, and working closely with various departments. As a Solutions Engineer, you'll be instrumental in pre-sales activities, API integrations, and technical demonstrations. The role offers remote work flexibility from the Philippines, with opportunities for professional growth in a dynamic SaaS environment. The ideal candidate should have a background in sales engineering, strong technical aptitude, and excellent communication skills. This position is perfect for someone who enjoys both technical problem-solving and customer interaction, offering a balance of technical and business responsibilities in a fast-paced, innovative environment.

Last updated a month ago

Responsibilities For Solutions Engineer

  • Collaborate with National Account Executives and Partner Managers to manage customer requirements
  • Configure and maintain software demonstration environments
  • Deliver software demonstrations via web and in-person meetings
  • Provide pre-sales technical assistance and product education
  • Answer business and technical inquiries about product capabilities
  • Write technical content for RFP responses
  • Scope and define custom work including API integrations
  • Support AI-related projects through definition and solutioning
  • Partner with Account Management for smooth Sales to Operations transitions
  • Serve as liaison between Sales, Product, and technical departments

Requirements For Solutions Engineer

  • Previous experience as a Sales Engineer, preferably in SaaS
  • Working knowledge of background screening industry (preferred)
  • Functional understanding of APIs and browser-based integrations
  • 15mbps main internet and 10mbps backup
  • Desktop/laptop with i5 processor, 8GB RAM (i3 processor for backup)
  • Webcam
  • Noise-canceling USB Headset
  • Quiet, Dedicated Home Office
  • Smartphone
  • Strong adaptability and quick learning ability
  • Excellent verbal and written communication skills
  • Problem-solving skills and ability to work in fast-paced environments

Benefits For Solutions Engineer

  • Fun and inclusive work culture
  • Professional growth opportunities
  • Career advancement possibilities
  • Work from home flexibility
  • Work-life balance
  • No commute required

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