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Agent Software Engineer - New Grad (2026 Start)

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experience through AI agents across chat, email, and voice.
$180,000
Machine Learning
Entry-Level Software Engineer
In-Person
101 - 500 Employees
AI · Enterprise SaaS

Job Description

Decagon is revolutionizing customer experience through their cutting-edge conversational AI platform. Since emerging from stealth, they've secured over $200M in funding from prestigious investors like Bain Capital Ventures, Accel, and a16z, partnering with industry leaders like Hertz, Eventbrite, and Duolingo.

As an Agent Software Engineer on the Agent Engineering team, you'll have the opportunity to build and deploy mission-critical AI agents that impact millions of users. This role offers complete ownership and autonomy in creating best-in-class AI solutions, working directly with leaders across finance, healthcare, and hospitality sectors.

The position is perfect for new graduates (2026) with a strong technical foundation in Computer Science and proficiency in Python and TypeScript. You'll be designing AI agents that outperform human agents, experimenting with cutting-edge text and voice models, and contributing to the evolution of Decagon's agent building platform.

Working at Decagon means joining an in-office culture driven by excellence and velocity, guided by values like "customers are everything" and "relentless momentum." The company offers competitive compensation ($180K + equity), comprehensive benefits, and a collaborative environment where you'll work alongside talented individuals dedicated to transforming customer support through AI.

This role is ideal for someone who thrives on complex system challenges and wants to make a real impact in the rapidly evolving field of conversational AI. Based in either San Francisco or New York, you'll be part of a team that's setting new standards in AI-powered customer experience.

Last updated a day ago

Responsibilities For Agent Software Engineer - New Grad (2026 Start)

  • Design and build AI agents that outperform human agents in managing complex customer interactions
  • Identify cross-customer trends that guide the evolution of Decagon's agent building platform
  • Experiment with and run evaluations on the latest text and voice models
  • Integrate solutions at scale with large enterprise-grade customers

Requirements For Agent Software Engineer - New Grad (2026 Start)

Python
TypeScript
  • Pursuing or completing a B.S. (or higher) in Computer Science or a related technical field
  • Proficiency with Python, Typescript, and asynchronous programming
  • Track record of building and shipping high-quality products and features
  • Excitement to thrive in a fast-paced environment

Benefits For Agent Software Engineer - New Grad (2026 Start)

Medical Insurance
Dental Insurance
Vision Insurance
  • Medical, dental, and vision benefits
  • Take what you need vacation policy
  • Daily lunches, dinners, and snacks in the office

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